{"id":2709,"date":"2023-03-22T11:15:03","date_gmt":"2023-03-22T10:15:03","guid":{"rendered":"https:\/\/yooli.fr\/?page_id=2709"},"modified":"2023-03-22T11:15:04","modified_gmt":"2023-03-22T10:15:04","slug":"avis-client-clinique-pasteur-toulouse","status":"publish","type":"page","link":"https:\/\/yooli.fr\/index.php\/avis-client-clinique-pasteur-toulouse\/","title":{"rendered":"Avis client clinique pasteur Toulouse"},"content":{"rendered":"\t\t
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Yooli<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Le portail patient num\u00e9rique de
lacliniquepasteur toulouse<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u00c9prouv\u00e9 depuis 6 ans, Yooli est le Portail Patient num\u00e9rique de la clinique Pasteur de Toulouse. Focus sur le retour d\u2019exp\u00e9rience de Mme C\u00e9line Orhond, Directrice de la Relation et de l\u2019Exp\u00e9rience patient. appr\u00e9hender l\u2019hospitalisation et le parcours de soins.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Portait\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Depuis plusieurs ann\u00e9es, la clinique Pasteur de Toulouse innove et m\u00e8ne des actions visant \u00e0 am\u00e9liorer l\u2019exp\u00e9rience patient, quels \u00e9taient vos enjeux au d\u00e9part et en quoi le portail patient Yooli vous a aid\u00e9s \u00e0 concr\u00e9tiser cet ambitieux projet d\u2019\u00e9tablissement ?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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C\u00e9line Orhond :<\/em>
La clinique Pasteur a mis au c\u0153ur de son projet d\u2019\u00e9tablissement l\u2019am\u00e9lioration de l\u2019exp\u00e9rience patient. Elle a souhait\u00e9 s\u2019engager dans une d\u00e9marche centr\u00e9e sur l\u2019exp\u00e9rience patient pour r\u00e9pondre aux besoins des patients en lien avec ses valeurs d\u2019excellence et d\u2019innovation. La clinique s\u2019est entour\u00e9e de nombreux partenaires et de collaborations pour atteindre ses objectifs.<\/p>

La mise en place du portail patient Yooli est l\u2019un des axes importants de cette strat\u00e9gie. Le portail permet en effet aux patients qui sont hospitalis\u00e9s \u00e0 la clinique de pr\u00e9parer leur s\u00e9jour pour une meilleure qualit\u00e9 d\u2019accueil : ils peuvent s\u2019informer sur leur intervention, adresser \u00e0 la clinique certains documents, faire part de leurs besoins et choix pour leur s\u00e9jour, chatter avec les professionnels du centre de contact.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Apr\u00e8s plusieurs mois d\u2019utilisation, avez-vous constat\u00e9 que l\u2019utilisation du portail patient Yooli a un impact positif sur l\u2019exp\u00e9rience de vos patients, lors de leur prise en charge ? <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ind\u00e9niablement l\u2019exp\u00e9rience patient est meilleure depuis la mise en place du portail. Nos patients sont plus sereins \u00e0 leur arriv\u00e9e \u00e0 la clinique et sont mieux inform\u00e9s.<\/p>

Dor\u00e9navant, 99% de nos patients ont pr\u00e9par\u00e9 leur admission en ligne et n\u2019ont plus \u00e0 passer par le service des admissions \u00e0 leur arriv\u00e9e.<\/strong> Cela entra\u00eene une admission plus fluide et beaucoup moins d\u2019attente pour les patients qui se pr\u00e9sentent \u00e0 la clinique.<\/p>

De m\u00eame notre taux de qualification de l\u2019Identifiant National de Sant\u00e9 d\u00e9passe les 92%<\/strong> ; cela nous permet d\u2019alimenter Mon Espace Sant\u00e9, ce qui contribue \u00e0 une meilleure exp\u00e9rience patient \u00e0 travers le partage d\u2019information avec les professionnels du patient et le patient lui-m\u00eame et donc la meilleure coordination des parcours de sant\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Et dans le quotidien de vos professionnels de sant\u00e9, avez-vous un retour d\u2019exp\u00e9rience \u00e0 nous partager ?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Les professionnels de sant\u00e9 de la clinique se sont mobilis\u00e9s pour cr\u00e9er les parcours des patients sur le portail. Ils appr\u00e9cient le fait de pouvoir communiquer du contenu m\u00e9dical en amont de l\u2019admission : notes d\u2019information, vid\u00e9os, plaquettes. Lorsque le dossier est complet, les professionnels nous font part de leur satisfaction<\/strong> vis-\u00e0-vis de la plus grande fluidit\u00e9 dans le parcours des patients.<\/p>\n

Notre \u00e9tablissement est tr\u00e8s engag\u00e9 dans le num\u00e9rique. Le portail permet aux professionnels de b\u00e9n\u00e9ficier des r\u00e9sultats biologiques de fa\u00e7on d\u00e9mat\u00e9rialis\u00e9e et disponible avant l\u2019arriv\u00e9e du patient. Ce dossier suit le patient aux diff\u00e9rentes \u00e9tapes de son parcours dans la clinique. Cela s\u00e9curise l\u2019organisation et la transmission d\u2018information.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Vous avez r\u00e9cemment obtenu une note particuli\u00e8rement \u00e9lev\u00e9e lors de votre derni\u00e8re certification HAS, en quoi le portail patient Yooli a-t-il particip\u00e9 \u00e0 ce beau r\u00e9sultat ?\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Les auditeurs de l\u2019HAS ont appr\u00e9ci\u00e9 l\u2019organisation en lien avec le portail patient Yooli. Notamment, le fait d\u2019informer les patients de fa\u00e7on d\u00e9taill\u00e9e en amont de l\u2019hospitalisation a \u00e9t\u00e9 relev\u00e9 comme un point positif pour l\u2019exp\u00e9rience patient.<\/strong><\/p>

En effet, outre le contenu m\u00e9dical<\/strong> \u00e9voqu\u00e9 plus haut, nous mettons \u00e0 disposition des patients des \u00e9l\u00e9ments administratifs<\/strong> comme le livret d\u2019accueil, l\u2019information sur les m\u00e9dicaments \u00e0 risque, les modalit\u00e9s d\u2019acc\u00e8s \u00e0 la clinique et \u00e9galement des informations concernant Mon Espace Sant\u00e9 pour en diffuser l\u2019usage. Le fait de pouvoir \u00e9changer facilement avec le patient avant son s\u00e9jour et \u00e9galement apr\u00e8s son s\u00e9jour via le portail a \u00e9galement \u00e9t\u00e9 un point positif pour notre certification.<\/p>

Enfin, au travers du portail, nous mettons en place une d\u00e9marche PREMS et PROMS<\/strong> qui sont des \u00e9l\u00e9ments de d\u00e9veloppement de la qualit\u00e9 des soins recherch\u00e9s par la nouvelle certification.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u00eates-vous satisfaite du portail patient Yooli ?\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Oui, le portail patient Yooli permet aux \u00e9tablissements de sant\u00e9 d\u2019organiser leurs parcours et de les fluidifier. L\u2019outil est facilement param\u00e9trable pour permettre \u00e0 chacun de se l\u2019approprier en fonction de ses besoins qui peuvent varier entre un outil simplifi\u00e9 pour le parcours administratif \u00e0 un mod\u00e8le enrichi tel qu\u2019\u00e9voqu\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Informations pratiques :<\/strong>
Yooli
45 avenue de Lombez
31300 Toulouse
www.yooli.fr<\/strong><\/p>

Contact Presse :<\/strong>
Nicolas Kuntz
Responsable commercial sant\u00e9
07 81 46 57 93\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Contactez-nous<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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pour \u00e9changer davantage sur les services Yooli<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tJe suis int\u00e9ress\u00e9(e)<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Contactez-nous<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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pour \u00e9changer davantage sur les services Yooli<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tJe suis int\u00e9ress\u00e9(e)<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Yooli Le portail patient num\u00e9rique de lacliniquepasteur toulouse \u00c9prouv\u00e9 depuis 6 ans, Yooli est le Portail Patient num\u00e9rique de la clinique Pasteur de Toulouse. Focus sur le retour d\u2019exp\u00e9rience de Mme C\u00e9line Orhond, Directrice de la Relation et de l\u2019Exp\u00e9rience patient. appr\u00e9hender l\u2019hospitalisation et le parcours de soins. Depuis plusieurs ann\u00e9es, la clinique Pasteur de […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"disabled","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2709","page","type-page","status-publish","hentry"],"yoast_head":"\nPortail Patient Yooli - Optez pour une int\u00e9gration fluide et ergonomique.<\/title>\n<meta name=\"description\" content=\"L'int\u00e9gration e-sant\u00e9 Yooli, souple, \u00e9volutive et intuitive. 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